Custody is your job. Medical care is ours.
With 15+ years of corrections-specialized experience, Aspen gives your jail a medical team — accessible through telehealth that’s always on call. We handle triage, meds, and behavioral health so your staff can focus on custody, not healthcare.
Fewer medical transports
Lower liability
On-call 24/7
We respond to every request.
Need Medical Care for jails with 150+ ADP? Email sales for our sister company, Ivy Medical.
Before Aspen, we had a nurse here 8 to 12 hours a day, five days a week, and I thought that’s what we really needed. But then when we went into telehealth, and we actually have more nursing response than we’ve ever had before. Now, our staff get a response within minutes, or call the on-duty nurse to get advice right then and there. Even though we don’t have someone here 8 to 12 hours a day, we have access to medical care 24 hours a day now, which is a huge difference. It’s a game changer for us. It really is.
I could not speak more highly of Aspen. If another jail is considering it… absolutely jump in with both feet.
Switching to telehealth… everyone was very skeptical. There’s a lot of unknowns… But it was a game changer.
Super happy to have medical services in our facility. Aspen has been amazing to work with from the CEO to the nurses. Aspen’s staff has been super helpful every step of the way. Gamechanger for our jail.
It feels like a big weight has been lifted!
Aspen has been instrumental in transforming our inmate medical care.
Officers get pulled off their core duties to manage transports, sit at ERs, and track down prescriptions.
Your people are making triage decisions without medical training — and if something goes wrong, the liability is yours.
Inmates manipulate weaknesses in the system — gaming their way into transport or meds they don’t need.
Community doctors often prescribe medications and treatments that aren’t necessary in a jail setting. That leads to more pills, more cheeking, more risk, and more time spent on med pass.
Chasing down prescriptions, providers, and paperwork shouldn’t fall on your jail staff. But it does.
If you run a jail under 120 beds, you’ve probably already tried to find a solution. Here’s why it hasn’t worked.
On-site care is often too expensive and you usually don’t need a full time nurse.
Large vendors prioritize the big facilities. Smaller jails just aren’t their priority.
Community providers are frequently manipulated by inmates and prescribe unnecessary medications and treatments, generating burden for officers and extra costs.
If you don’t have medical, your staff ends up triaging inmates and coordinating medical care on their own.
The complete inmate medical care system built for small jails.
Around-the-clock medical expertise, built for the jail environment.
Every day, our nurses triage new complaints and follow up on existing issues.
Our medical providers conduct weekly medical visits with inmates.
When something happens outside of business hours, Aspen is available — immediately.
We only hire nurses and providers with jail experience — no learning curve, no rookie mistakes.
Mental health support that protects inmates and your facility.
Regular mental health evaluations and ongoing support for at-risk inmates.
Aspen handles suicide risk evaluations and clearance determinations, making these decisions for your team.
All the coordination and paperwork — off your plate entirely.
We take over all medical coordination — prescriptions, medical records, referrals, and provider follow-up. It’s off your plate. This includes confirming patient medical records and patient medications, and coordinating outside medical appointments.
All care is documented and tracked in a modern, secure EMR that connects directly with your JMS.
When Aspen makes the call, the liability is ours.
When we make the medical call, the liability is on us — not your team or your facility.
We train your team to identify when they should call us, understand care workflows, and avoid unnecessary escalations.
Aspen doesn’t take months to ramp up. Relief starts on day one.
Instead of sending inmates out or guessing what to do, your staff can call Aspen. You’ve got backup and a real medical team taking responsibility.
We start triaging complaints daily and seeing patients via telehealth. Many issues that used to trigger a trip to the hospital now get handled inside the jail.
We review prescriptions and eliminate inappropriate or unnecessary meds. You’ll likely see a 20%-50% drop in total meds and med pass time.
With consistent policies, fair boundaries, and caring but firm providers, the incentive to game the system drops dramatically. False complaints drop, and the tone in the facility starts to shift.
Fewer transports, less paperwork, and fewer medical distractions. Your staff gets back to doing what they were hired to do, keeping the jail and the community safe.
Every decision Aspen makes? Our responsibility. You avoid the catastrophic liability event that could’ve cost your facility greatly.
Still unsure?
We’ve worked with dozens of counties who thought they needed someone on-site or didn’t think they had the budget to cover 24/7 care — until they saw how Aspen actually works.
We respond to every request.
We’ll follow up within 1 business day.